Biography

Former President and CEO of FedEx Custom Critical®

Ramona T. Hood

Ms. Hood is the former President and CEO of FedEx Custom Critical®, having served in this role from January 2020 through July 2024.

Previously, Ms. Hood served as Vice President, Operations, Strategy & Planning for FedEx Custom Critical from June 2018 to December 2019. She joined FedEx in 1991 and has led teams in numerous FedEx operating companies including FedEx Custom Critical, FedEx Supply Chain and FedEx Truckload Brokerage. Ms. Hood serves on the board of directors for Summa Health Systems and formerly served on the board for Welty Building Company.

Ms. Hood is a visionary leader, CEO and Fortune 50 transportation industry expert with over 15 years of experience as a strategic leader across a broad set of corporate functions including sales, marketing, compliance, and operations. A leader in the transportation industry, Ramona has received numerous recognition and awards including the Power Players: 17 Powerful Women leading top logistics company through the shift to ecommerce (2021), DiversityWoman Elite 100 (2021), Women MEECO Leadership Institute’s International Thought Leader of Distinction Award (2019), Crain’s Cleveland’s Women of Note Award (2016), Smart Women’s Progress Woman Award Honoree (2016) and Women in Trucking Association’s Woman of Influence (2016). Lastly, Ramona earned FedEx’s Five Star Award (2010 & 2016), the highest recognition FedEx employees can receive. She is a prolific public speaker and presenter on the transportation industry and leadership. Ms. Hood joined the Board of Directors for Brinker International, Inc. in January 2022, and serves on the Audit and Talent & Compensation Committees.